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Huaren
等级一等兵
威望--
贴子341
魅力876
注册时间2004-06-05

lulutou

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[求助]信用卡问题

663

6

2004-12-10 20:39:00

来美还是第一次,这次THANKSGIVING的时候被NEW YORK COMPANY多CHARGE了一笔钱,我没有SIGN,也没有RECEIPT,莫名其妙.给信用卡公司打电话,AMERICAN EXPRESS的,他们说会去INVESTIGATE,但是今天我BILLING CYCLE END的时候,这笔钱还在我的STATEMENT上呀.


姐妹们有没有类似问题的,教教我,那个信用卡公司是怎么WORK的,是不是我需要在BILLING CYCLE END以后再给他们去电话?


另,我以后再也不去NEW YORK COMPANY买东西了,对他们公司影像狂差,服务态度真是差.....


[此贴子已经被作者于2004-12-10 20:39:37编辑过]

Huaren
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注册时间2004-01-25

robinsnow

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2004-12-10 21:24:00

等一等

那儿有调查得那么快的

Huaren
等级一等兵
威望--
贴子341
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注册时间2004-06-05

lulutou

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2004-12-10 21:29:00

不,我的问题是,当我的BILLING CYCLE END的时候,那个在INVESTIGATE的那笔钱应该不在应付款内的吧?是自动会剔除的吗?还是需要我再打电话去?
Huaren
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注册时间2004-11-04

hahawei

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2004-12-10 22:58:00

以下是引用lulutou在2004-12-10 21:29:00的发言:
不,我的问题是,当我的BILLING CYCLE END的时候,那个在INVESTIGATE的那笔钱应该不在应付款内的吧?是自动会剔除的吗?还是需要我再打电话去?


I had the same problem last time, some one was using my credit to make phone calls while I still have the card with me...The credit card company called me and asked me whether I made those transactions. After I told them I did not. They terminted that card and issue me a new one. However, the charge still showed up on my statement. They mailed a form for me to conplete to indicate which charge is not mine and they credit me for that amount after they received it.


btw, I paid for the entire amount for the billing and credit card company credit the amount the next billing cycle.


I think you should call them again and get advise from them and remember to wirte down the person's name you talked to and time you called.

Huaren
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注册时间2004-01-07

ayxblue

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2004-12-10 23:39:00

这个事情不用担心的,我也是前一阵用AMEX的卡在amazon上买东西,结果买主没信用,收了钱不寄东西。AMEX调查了几个星期,钱已经要回来了。调查期间,这笔钱虽然还保留在你的statement上,但是不用付的,到时会自动抹掉的。

还有一次是别人盗用我的卡号买了1000多的东西,信用卡公司寄给我一张表,我填好并在证人面前签字证明不是我花的,后来也还回来了,又换了卡号。

Huaren
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coldhan

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2004-12-11 11:15:00

just call the credit card company and make sure you don't have to pay during the INVESTIGATION period.
Huaren
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lulutou

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2004-12-11 14:17:00

thanks,


和信用卡公司联系了一下,把那部分钱去掉了


今天去NEW YORK COMPANY退了所有的东西,以后再也不去了.不知道是不是他们家的特色,我所去过的3家门店,服务员要不是冷冰冰的,要不就是盯着你一定要你办他的卡,感觉超不爽.是我去过的最烂的一家店.


[此贴子已经被作者于2004-12-11 14:18:41编辑过]

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