Ilovelucy
Citi 卡被人在网上盗用了
1865
14
2007-08-15 01:54:00
Citi 主动联系我们说怀疑有人盗用了,我们证实没有authorize NC Soft 三个$79.98的transaction. Citi 把卡关了,寄了新卡给我们.可是账单上这些charge没有取消,要我们去公证.真奇怪,他们明知我们没有用卡在网上order游戏,还有什莫可公证的? 公正处怎莫证明我们没用? 他们自己找vendor要证明,vendor给不出,就可以reverse the charge, 找我们麻烦干吗?
另外网上google了一下NC Soft, 原来是臭名昭著的 Identity theft target, they don't verify the card holder information, and class action law suit is under way against them, watch out!
你写个statement说，你没有花过这笔钱，然后当着公证处的面签字（$10），寄回去。
我的citi卡里根本没有被盗用的情况，citi也怀疑说TJM被人盗用了，
我已经1年多没在TJM买过东西了，就把我的卡换了号码，激活之后
旧卡就自动close了。不过今天听gg说他查他的citi billing statement,
确实有2笔从来没见过的帐，而且他说很久不用的一张citi，赶紧
打电话过去report。最近citi经常这样啊，我其他的amex从来没出过问题。
[此贴子已经被作者于2007-8-15 16:47:50编辑过]
也收到新卡
你写个statement说，你没有花过这笔钱，然后当着公证处的面签字（$10），寄回去。
Is this the standard practice? I remember in the past you could dispute charges without all these hassles.
My point is why do i have to go through all these troubles to notorize it, they knew it is fraudulent use, they notified us first. Isn't the credit card company's responsibility to protect the customer's information? Why didn't they do the work to contact the vendor and asked for verification? If the vendor couldn't provide it, they could just take the money back instead of giving us the headache of going to a notory service during work hours.
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[此贴子已经被作者于2011/8/18 17:45:38编辑过]
一定要公证么？
上次我dispute了一笔钱，他们就是给我寄了一个信，让我签字说,我没有花这笔钱。然后把信寄回去就好啊？？？
难道我把要求的回寄文件看漏了一个？？
到底了
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