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注意citibank的利息可能没给足
1971
10
2006-12-13 00:58:00
我在citibank开了个MMA，号称余额25K以上时APY为5%. 一开始Statement来了，我也没留意，因为我的钱是从HSBC转过去的，后来我无意中看了下HSBC旧的statement，发现HSBC原来的每月利息比citibank高一倍，这就奇怪了。因为HSBC的APY是5.05%，应该相差无几才对。
我仔细一算，发现citibank是按2.5%的APY给我算的，statement中还有一句，意思是我的balance在10000之24999之间，但另外还有一行：我的平均balance为30,000。这就奇怪了。我打电话去，他说给我调查，7之10天答复，10天后来信，说我的余额为30,000，APY为2.5%。我由打电话去，她跟我说余额要超过25000才能5%。我说30000不是超过25000吗？你们要检查一下。她说系统不会错的。我说找经理，经理说25000是平均余额要求，我说30000就是平均呀，我的余额高的时候超过了30000。经理跟我狡辩了半天，最后说，再辩下去也没意思，给我补利息差额算了。我说好吧。然后他补了几句话：给我钱是courtesy，系统是没错的，下个月肯定是5%，没必要去检查系统。什么态度？不过，已经练了大半个小时的口语，我累了，也不跟他计较态度问题了。
既然他说系统不用检查，我就来这里告诉大家检查一下自己的利息吧。一个月能差出几十块钱去呢（钱多的人可能不在乎)。
[此贴子已经被作者于2006-12-13 1:51:14编辑过]
这什么态度啊
为什么一口咬定系统不会错，that doesnt make any sense, does it?
我由打电话去，她跟我说余额要超过25000才能5%。我说30000不是超过25000吗？你们要检查一下。她说系统不会错的。
i was wondering what made their system
I checked and the e-saving's 5% should be right.
It takes a few day to withdraw from esaving. You can get the money in the same day in MMA account. That was why I change from HSBC esaving to Citibank MMA.
For esaving, I think HSBC is a little bit better. Its rate is 5.05%. The 24 hour telephone service is also very friendly.
It takes a few day to withdraw from esaving. You can get the money in the same day in MMA account. That was why I change from HSBC esaving to Citibank MMA.
For esaving, I think HSBC is a little bit better. Its rate is 5.05%. The 24 hour telephone service is also very friendly.
I think we can always withdraw from e-saving easily. Just do a online tranfer to normal saving or checking, then go to local bank to withdraw it (or write a check). Right?
I just notice that too. When I opened my account the advisted CD APY is 5.5%. I was told by Customer repensitive today that it is 5.35%
No wonder the interest I earned this month is much lowered than the first month.
I usually didn't pay much attention, but why the latest month interest would be much lower than the previous ones? It didn't make sense to me. My interest should give birth to interst too.
How could citi lower the rate without notifing the customer???
Now my case is under investigation since I opened the account online they couldn't approve the rate was 5.5% when I opened it.
What a service!!!!
怎么会这样,我还一直觉得他们服务不错...
我一直觉得他们服务不好，比较mean的那种。
到底了
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