投诉wormlet

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candidcamera

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投诉wormlet

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2009-05-01 12:34:00

这个交易是在一月份, 当时从WORMLET MM那里买了GYMBOREE的小女孩的衣服, 付了$40. 之后一直没有收到东西, 后来卖家收到邮局的一封信, 说是这个包裹的LABEL在途中DETACHED了, 要她把箱子里的东西描述一下, 看能不能找到. 我就和卖家联系, 说我们可以等等, 希望能找到. 如果找不到, 希望卖家能和我共同承担损失, 毕竟LABEL掉了, 卖家是有责任的, 如果LABEL贴的牢, 又保护的好, 是不会掉下或被撕破的. 这和不明原因的丢失是不一样的, 卖家在短信里承诺可以负担$20. 所以就又等了一个多月, 前些天想起这个事情, 又联系WORMLET MM, 结果音信全无, 我发的短信被CHECK了, 但没收到任何回音, 只好通过换版解决. 这个事情花去了我很多时间, 而且现在想起来都很郁闷.

下面是我存下来的往来邮件.

在2009-1-19 0:40:18，wormlet给您发送的消息！
消息标题：RW: RW: RW: gymbree MM, 我都在帖子1楼更新了，你的total是36.74，你可以再核对一下我的paypal：xxxxxxxxx 我还需要你的zip来确定最后的邮费，现在的total还没有包括邮费 ======在 2009-1-18 23:47:16 您来信中写道：====== hi, mm, can you give me the total and your paypal? thanks ======================================
在2009-2-8 22:44:31，candidcamera给您发送的消息！ hi, mm, I haven't got the package yet. Do you have any idea? thanks.
在2009-2-9 10:25:25，wormlet给您发送的消息！
消息标题：RW: RW: gymbree 我1月23号就寄出啦，查了一下paypal里面的shipping status: Label/Receipt Number: 9102 1288 8230 0576 9244 87 Status: Processed Your item was processed and left our MEMPHIS, TN 38136 facility on January 27, 2009. Information, if available, is updated every evening. Please check again later. 另一个MM的也是上周五才收到，不知道为什么这么慢，我寄的普通parcel，MM再耐心等等吧

在2009-2-11 13:21:30，candidcamera给您发送的消息！
消息标题：RW: RW: RW: gymbree hi, mm, 我刚刚又CHECK了一下STATUS, 信息一点也没更新, 是不是丢了啊?
在2009-2-11 17:12:08，candidcamera给您发送的消息！
消息标题：RW: RW: RW: RW: RW: gymbree It will be great if mm check with the post office. It is very unusual takes such a long time, even for parcel. I have some packages delivered today, but I didn't see this one. thanks.
在2009-2-11 17:14:02，candidcamera给您发送的消息！消息标题：RW: RW: RW: RW: RW: gymbree Also want to let you know that where I live is very safe, I have never lost any packages before. It is unlikely that anyone took it. What did you use for packaging? tight and sturdy?
在2009-2-11 17:28:11，wormlet给您发送的消息！
消息标题：RW: RW: RW: RW: RW: RW: gymbree I promise that I package it pretty well with a sturdy plastic bag and several layers of packing tapes. All other packages I shipped at the same time are delivered. I'll go to the post office to check it some time tomorrow and let you know what's going on. Sorry about that! ======在 2009-2-11 17:14:02 您来信中写道：====== Also want to let you know that where I live is very safe, I have never lost any packages before. It is unlikely that anyone took it. What did you use for packaging? tight and sturdy? ======================================

在2009-2-12 17:53:38，candidcamera给您发送的消息！消息标题：RW: gymbree hi, mm, did you check with the post office? what did they say? Still didn't see it in today's deliveries.
在2009-2-13 21:00:43，wormlet给您发送的消息！
消息标题：RW: RW: gymbree I checked with the post office. They got the same status as we can see. But I got a mail from usps today. It says the parcel's shipping label is detached from the package. They asked me to fill a form with detailed discreption of the items to see whether they can find the package in their lost-found service center. I'll provide the pictures and mail the form back Monday. It's not a good news. I'm really sorry about that. But hopefully, we can have a good result though chance may not be high.

在2009-2-13 22:33:27，candidcamera给您发送的消息！
消息标题：RW: RW: RW: gymbree Hi, mm, thanks for updating with me. Let's keep our fingers crossed. It is good that it is clear now what happened to the package. Keep me updated. thanks.
在2009-2-24 12:48:01，candidcamera给您发送的消息！
消息标题：RW: RW: RW: gymbree HI, MM, did you hear from the post office? what should we do if the package is confirmed lost? let me know, thanks.
在2009-3-5 10:00:47，candidcamera给您发送的消息！消息标题：gymboree HI, MM, 好多天前发了短信给你, 一直没有回音, 想知道事情处理的怎么样了, 我尽量做到耐心, 但是时间已经很久了, 我付了$40到现在什么都没看见, 也没有MM的消息, 请你能理解. 期待你的回复.
在2009-3-5 15:19:46，wormlet给您发送的消息！
消息标题：RW: gymboree MM, 家里最近发生了一些事情，一直没有上网，没看到你的消息。我已经把衣服图片信息都发给usps了，可也一直没有任何消息。如果包裹的确丢了，也不能算是我的责任吧，换版规矩也是东西寄出，卖家不负责的，何况我只是义务代购，没有道理让我来承担损失吧。当然我也理解MM付了钱，却没收到东西，我能做到底线是，退还给你$20，一人承担一半的损失（我还多付了3块多的邮费），如果MM还是觉得自己亏大了，我也没有办法，衣服是我付了钱买的，我亏进去的不止金钱，还有很多时间和精力，还啥好处也没有，以后再也不代购了。

在2009-3-5 16:15:07，candidcamera给您发送的消息！消息标题：RW: RW: gymboree HI, MM, 请不要急, 我能联系到你就好. 我知道你也很窝火. 我可以再等等, MM也能不能有时间的话问问邮局STATUS怎么样了, 偶还抱有一线希望东西能找到, 这样我们都没有损失. 不过我也有一点小遗憾, 说了MM可能不高兴, 如果LABEL贴的很牢, 应该不会途中掉的. 换班的规矩是在不明原因丢失的前提下, 不过我很高兴MM把发生的状况都告诉俺了, 是个NICE的MM. MM放心, 我不回让你负担所有的费用的, 让我们再等等吧, 说不定还能找到呢? 我大该再过一个月联系MM, 只要MM不要不理俺就行. 这中间如果有什么新情况, 你可以联系我, 你看行吗?
在2009-3-5 16:41:06，wormlet给您发送的消息！
消息标题：RW: RW: RW: gymboree 那就再等等吧。我也要说明，Label不是整张掉下来的，是从中间撕破开的，不是我没贴牢，最多算我没有把整张label都用tape贴上，所以我才愿意承担一部分损失。我有时间会去邮局再问一下，虽然希望可能不大。

在2009-4-13 23:25:15，candidcamera给您发送的消息！
消息标题：RW: RW: RW: gymbree HI, mm, sorry to bother you again. Haven't heard anything since a month ago. I guess there is no more hope to find the items. It will be great if mm can share the cost with me as you mentioned last time. my paypal: xxxxxxx. I'm sorry it has to work out this way. We both lose, but hope we can learn from this experience. thanks.
在2009-4-30 8:32:50，candidcamera给您发送的消息！
消息标题：RW: RW: RW: RW: gymboree Hi, mm, Please contact me ASAP. I have been trying to be patient as much as I can. You said you would share the half of the lost with me. Let's get settled now please. I don't want to bring this up to paypal or huan ban. Thanks for understanding. MY paypal: xxxxxxxx