7，找不到。我自己写！首先：be a good listener

1、安静、认真、诚恳地听对方。而不是就等着对方finish，然后自己可以开说。还有，他说了你觉得不对的，不要打断，让他finish。
2、他说完之后，给一个他所说的summary。就是to summarize what the speaker is saying and restate it in your own words. 为什么要多此一举呢？这是为了make sure你没有误解他所说的，This is a form of reassuring the speaker that you have truly been listening to what he or she is saying. It also provides the speaker with an opportunity to correct any mistaken assumptions or misconceptions that have may have arisen during the course of the conversation..
3、然后，拎出你同意的部分，先让他知道你们在那些问题上是一致的。然后，开说你不同意的部分。
4、说完，让他来从2开始repeat the process。