Ilovelucy
Citi 卡被人在网上盗用了
1863
14
2007-08-15 01:54:00
Citi 主动联系我们说怀疑有人盗用了,我们证实没有authorize NC Soft 三个$79.98的transaction. Citi 把卡关了,寄了新卡给我们.可是账单上这些charge没有取消,要我们去公证.真奇怪,他们明知我们没有用卡在网上order游戏,还有什莫可公证的? 公正处怎莫证明我们没用? 他们自己找vendor要证明,vendor给不出,就可以reverse the charge, 找我们麻烦干吗?
另外网上google了一下NC Soft, 原来是臭名昭著的 Identity theft target, they don't verify the card holder information, and class action law suit is under way against them, watch out!
你写个statement说，你没有花过这笔钱，然后当着公证处的面签字（$10），寄回去。
Is this the standard practice? I remember in the past you could dispute charges without all these hassles.
My point is why do i have to go through all these troubles to notorize it, they knew it is fraudulent use, they notified us first. Isn't the credit card company's responsibility to protect the customer's information? Why didn't they do the work to contact the vendor and asked for verification? If the vendor couldn't provide it, they could just take the money back instead of giving us the headache of going to a notory service during work hours.
我的一张citi（很久没用的）也最近被盗用了，citi主动打电话来，关了卡，换了一张新的，可是要求我们公证，才能dispute。奇怪，这么多人的卡出事，难道他们最近没有丢失过用户信息？他们一点责任都没有？我的卡一年没用了。还要为没刷过的钱去花钱公证，真冤！！！
That is exactly my thought. Anyway, I stopped by a Citi bank after work, sneaked in the bank 3 minutes before it closed at 5, and got it noterized for FREE because I have an account with Citi bank. Surprise! But I still think it is a hassel to go through all of these. Hopefully no more paperwork is needed and I could get my money back.
到底了
Hot Deals
All Deals